BSB 802-396

If you’d like to learn more about our policies, codes of practice or our rates and fees, click one of the links below.

Disclosure documents

Download copies of our financial services guide, conditions of use documents, and summary of account & availability of access facilities. You can also download a copy of the Customer Owned Banking Code of Practice (COBCOP) brochure.

Rates & fees

Review our latest rates and fees for both our home loan and savings products.

Responsible lending

We pride ourselves on being responsible when lending to our members. Here you’ll learn more about the procedures we have in place to ensure we are responsible when lending. We’ve also included some information about where you can find help if you are experiencing financial difficulties.

Code of practice

Learn more about the Customer Owned Banking Code of Practice (COBCoP) which is the code of practice for Australia’s Credit Unions and Mutual Building Societies.


We take security and privacy of our member details seriously. Read more about how we’re protecting your information and our guarantee to you.

Privacy policy

Download copies of our privacy policies and learn more about the legislation that governs the Credit Union.

Account switching forms

Download copies of our forms including our direct debit forms, payroll deposit forms, and regular payments template, just to name a few.